Frequently Asked Questions

What file format is needed for the artwork on garments?

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Unlike JPEG, TIFF or PSD files which are made using pixels, a vector image will never lose quality when you change its size or zoom in or out of it. For this reason, we will need your image to be a vector file if we are using your image for the purpose of sublimation and printing as they always produce the best quality finish possible.

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What is a vector file?

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What if I don't use Pantone or Medira colours for my design?

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What is a DST (digital embroidery) file?

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What is your minimum order quantity & fit?

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Can I buy online?

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Do you have samples of fabrics?

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What are your lead times?

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Can I order extra items from a previous order?

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How do I know what my size is?

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How do I know what fabric is best for my sport?

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