Join The Team

Jobs at Samurai Sportswear

Passionate about Sportswear? Motivated by great design?
Dedicated to providing outstanding customer service?

Samurai Sportswear is always on the lookout for talented individuals or representatives to join our growing business. Whether that is as an overseas reseller providing local representation around the world; UK based sales or customer services staff looking to offer truly unique multisport teamwear; product designers with a passion for eye catching design; or back office staff ensuring Samurai continues to grow.

If you think you have what it takes to join our team please send your CV and Covering Letter to yourcareer@samurai-sports.com


Current vacancies

Sales Coordinator

Do you consider yourself to be a highly motivated, professional, friendly person with great energy, enthusiasm and a hard-working attitude?  Do you have a background in Customer Service, Account Management or Internal Sales? Then this could be great for you!

Samurai Sportswear is a privately owned bespoke sportswear manufacturer supplying Schools, Clubs and Retailers with multisport team and leisurewear solutions. Due to continued growth, we are looking for a fantastic motivated team player to work in a Sales Coordinator capacity for Samurai Sportswear.

This opportunity will see you developing relationships with customers all over the UK. You will work as part of a team, partnered with a dedicated Area Sales Manager to deliver excellent customer service that will set Samurai apart from the rest.

Main duty:

  • Processing customer quotes, orders and raising purchase orders

Other duties include but are not limited to:

  • Handling a constant flow of customer enquiries whilst providing a high quality of service to each caller
  • Effectively communicating with customers in a professional and friendly manner, building strong sustainable relationships
  • Responding to sales queries via phone, email and in writing to colleagues and customers
  • Checking with the Accounts Team to ensure all accounts are creditworthy before inputting orders
  • Keeping customers updated on the progression of their order
  • Providing a proactive approach to customer service, using the in-house management system and production schedule to ensure efficient order tracking and liaison with customers
  • Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents
  • Updating of CRM information to management system
  • Making follow-up calls and emails
  • Understanding customer needs to offer the most appropriate solutions and products
  • Creating and developing sales opportunities through various upselling techniques
  • Liaising with Area Sales Managers to ensure smooth running of the territory and optimise sales opportunities
  • Taking ownership of customer problems through to resolution
  • Where appropriate, liaise with other departments at Head Office to provide responses to customer enquiries
  • Writing up accurate and grammatically correct sales correspondence and emails
  • Attend internal sales meetings as and when required
  • Work to designated personal and team targets
  • Be part of a strong team with a strong team spirit

Essential skills:

  • Excellent communication, telephone and interpersonal skills
  • Capable of developing strong relationships
  • Experience and confidence to upsell
  • Ability to work under pressure and meet deadlines while providing high-quality work and remaining calm and professional at all times
  • Strong time management skills
  • Strong business and personal ethics, always put the customer first
  • Able to deliver excellent customer service, externally and internally
  • Excellent organisational skills with great attention to detail

Desirable skills:      

  • Experience of CRM systems and SAGE 200

If you think you have the necessary desire and skills together with winning personality and want to work in a fun, friendly company where people matter then please email your full CV to alisonw@samurai-sports.com including your current salary and a covering letter explaining why you would like to join one of the fastest growing sports teamwear companies in the UK.

The closing date for applications for this role is 31st October 2017.

 

Production Assistant

Looking to gain Product Development and Manufacturing experience? Then grab this chance to join the
close-knit team at a company providing bespoke sportswear for teams and individuals worldwide

Samurai International Sportswear would like to recruit a production assistant to assist with their
Production Department to support and develop their internal team.

You will gain in-depth experience in product development, logistics and manufacturing.
Specific tasks will include:
• To help coordinate graphics and order sheets for all product sampling and progress at the
factory ensuring all timelines are met.
• Assist garment analyst to check sign off all future gold seal products including new sizing
guides.
• Understand trends and provide information on help support ordering of stock
• Help with maintaining the live stock spreadsheet
• Checking accuracy of all supplier and freight invoices
• Produce and update team wear price list from the factory and ensure that all costs supplied
are relevant and acceptable.
• Assist with Procurement Director and Procurement Supervisor with annual team wear
brochure production, layout and content consultancy and to ensure all relevant product
information is correct and that given lead times are adhered to
• Assisting with weekly QC’s of teamwear deliveries
• Collating and sending customer sample requests

Samurai International Sportswear is looking for the following skills and qualities:
Essential:
• A good team player
• Excellent communication, telephone and interpersonal skills
• Personable and able to quickly develop strong, effective relationships
• Outstanding organisational skills and a good eye for detail
• Ability to work under pressure and meet deadlines while providing high-quality work and
remaining calm and professional at all times
• IT literate with good working knowledge of MS Office, Adobe
Desirable:
• Experience of CRM systems and in particular Sage 200
• Experience in product Development activities particularly within the sportswear industry

Benefits
You will work closely with the Samurai Sportswear team and will be actively encouraged to
contribute your own ideas for improving products and processes.
You will take part in regular team meetings and there will also be the opportunity to watch some
Elite Teams in action. You will be eligible for a substantial discount on the company’s range of kit and
clothing for you and your family too.

The Organisation
Samurai International Sportswear is a privately owned family business manufacturing bespoke
sportswear to schools, universities, clubs and retailers with multisport team and leisurewear
solutions.

Samurai International Sportswear manufacture sports specific teamwear for over 30 individual
sports, and have 12 different leisurewear design themes that can be tailored exactly to the needs
and requirements of the customer.

Start Date: As soon as possible following interview

Please note: the above skills are not expected to be shown in a commercial context, but rather
through the skills gained from your degree and other activities


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